Privacy Policy

Last reviewed: 24 August 2026.

This policy explains how Planning Portal Fee Calculator handles information when you visit the website, use the calculator, contact us, or follow an external link. This website is an independent resource and is not the official Planning Portal or a government service.

Who is responsible for your information?

Planning Portal Fee Calculator is responsible for the information it collects directly through this website. If you have a privacy question, want to exercise a data protection right, or need to report a concern, please use the Contact page. We may need to verify your identity before responding to a request.

Information used by the calculator

The calculator is designed to work without an account or registration. Project values entered into the calculator are processed in your browser to produce an estimate and are not intended to be stored by this website or sent to a server. Do not enter unnecessary personal, financial, or confidential information into calculator fields.

Contact messages

If you email us or submit a message, we may receive the information you choose to provide, such as your name, email address, and message. We use this information to respond to your enquiry, investigate reported corrections, protect the website, and maintain the service. We do not sell contact information.

We retain contact information only for as long as reasonably necessary for the purpose for which it was provided, to maintain an appropriate record of correspondence, and to meet legal or security requirements. The exact retention period may depend on the nature of the enquiry.

Technical information

Our hosting, delivery, and security systems may process technical information such as IP address, browser type, device type, request time, referring page, and pages requested. This information may be used for security, reliability, traffic delivery, troubleshooting, and error diagnosis.

Hosting, content-delivery, security, analytics, and advertising providers may process or retain technical information under their own terms and privacy policies. We do not use technical information to identify you personally unless it is necessary to investigate security, abuse, fraud, or a support request.

Cookies and advertising

We use essential cookies or similar technologies where they are required for the website to function correctly, maintain security, or remember a necessary preference. Where non-essential cookies or similar technologies are used, they should be enabled only in accordance with the consent requirements that apply to your location.

This website may display advertising served by Google AdSense. Google and its advertising partners may use cookies and similar technologies to deliver, personalise, and measure advertising based on a visitor's prior visits to this and other websites, subject to the choices and settings available in the relevant region.

You can learn more about how Google uses information from sites that use its services, and manage ad personalisation settings, at Google's Ads Policy page. You can also refuse or delete cookies through your browser settings. Blocking cookies may affect some website features.

How information is used

Information received through this website may be used to provide and secure the service, respond to enquiries, investigate corrections, monitor reliability, understand technical errors, comply with legal obligations, and protect the rights and safety of the website and its users.

Legal bases for processing

Where UK GDPR or EU GDPR applies, the legal basis for processing depends on the circumstances. It may include our legitimate interests in operating, securing, and improving the website; taking steps at your request before responding to an enquiry; complying with a legal obligation; or obtaining consent where consent is required, including for certain non-essential cookies or personalised advertising.

External websites

This site links to GOV.UK, the official Planning Portal, legislation websites, Google services, and other third-party resources. When you follow an external link, the third party's own privacy notice, cookie policy, and terms apply. We are not responsible for the privacy practices or content of external websites.

Data sharing and international transfers

We may share information with service providers that host, secure, deliver, analyse, or support the website, and where disclosure is required by law or necessary to protect the website and its users. Some providers may process information outside the UK or European Economic Area. Where applicable, the relevant provider is responsible for using an appropriate transfer mechanism and safeguards under data protection law.

Your data protection rights

If you are in the UK or EU, you may have rights under UK GDPR or GDPR in relation to personal data we hold about you. Depending on the circumstances, these may include the right to request access to, correction of, or deletion of your data, restriction of processing, objection to processing, and data portability. Where processing is based on consent, you may withdraw consent at any time; this does not affect processing carried out before withdrawal.

To exercise a right or ask a privacy question, use the Contact page. We aim to respond within the period required by applicable law. You also have the right to complain to the relevant data protection authority. In the UK, this is the Information Commissioner's Office.

Children's information

This website is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information through this website, please contact us so that we can investigate and remove it where appropriate.

Your choices and questions

For privacy questions, correction requests, deletion requests, or information about a contact message, use the Contact page. Requests may need to be verified before action is taken, and some legal exceptions may apply.

Policy updates

This policy may change when the website, services, suppliers, or applicable legal requirements change. We will publish the revised version on this page and update the review date above. You should check this page periodically for the latest version.